Earlier this morning I received an email from Jeff, a very friendly customer service representative who works for Valspar Paint. Apparently, a concerned reader forwarded my post about Jared's purple office straight to the source and Valspar is itching to fix our contractor's color-matching faux-pas.
I'd like to thank the reader who forwarded my post to Valspar. They obviously read my blog quite regularly and know full-well that I'm too lazy, too dumb, and--I'll say it again--too lazy to email the company myself. Seriously, I am. We were just planning to airbrush a couple of unicorns on the purple wall and call it good. Now I guess we don't have to.
Valspar has offered to color-match the paint at company headquarters, ensure that it's exact, and send it to Jared's office free of charge. Well, they didn't mention the 'free of charge' part, but now that I wrote it for thousands of people to see, I'm hoping they'll catch my drift.
After living in Maine for the past few months, I'm simply not used to getting any customer service whatsoever. Generally, when you call a business in Maine and ask for their services the person on the phone will let out a long, disgruntled sigh and ask how you got their name. And usually they don't want to thank the person who referred you to their business, they want to kick their ass.
Yesterday, I kid you not, we called a wrecker to tow the Blazer sometime around, oh I don't know, 11am? And a few minutes before 7pm, the driver finally decided to show. His dog pooped in our yard, he left a cigar butt in our driveway, and kindly accepted our check for a-hundred-and-something dollars. Gotta love it.
And do you know what my husband is doing today? He's camped out by a state office, trying to get his hands on his chiropractic license. After six weeks of waiting he decided to take matters into his own hands. He called to give me an update:
Lady: What are you doing here?
Jared: I'd like to pick up my license.
Lady: You should call first.
Jared: I've called four times, no one ever calls me back.
Lady: Well it take two weeks to process a license.
Jared: It's been six.
Lady: Oh. Sit here for a few hours, I'll see what I can do.
So thank you Valspar, thank you for the outstanding customer service. From this point forward, I will use your paint in every room of my home. And if I ever get the urge to paint my body silver and pose for the cover of Vanity Fair, you can bet your ass I'll use your product for that purpose too.